Lakeland IT Helpdesk Services

“ACTS360 has been absolutely wonderful! Their great prices and quality customer service is hard to beat! We are currently using ActsCloud and most recently added ActsVoIP. The representatives have made a transition easy and painless.”

“If you are a CEO embarking on the difficult task of finding the perfect IT Company to meet the challenges of today’s ever changing hardware and software environment…look no further than Greg Sweers and his team at ACTS360. I have known and worked with Greg and his team of penultimate professionals for many years. They have always exhibited not only the highest standards in the industry, but the highest level of morals and ethics in conducting their business, which is often difficult to find these days. From the smallest detail of orienting a new computer user to making sure a complete backup of all our company data was Fedexed off-sight before Hurricane Irma, no task is too big or small for ACTS360. I sleep well at night knowing ACTS360 “has my IT back.”

“ACTS360’s team is professional, knowledgeable and friendly. When I call, they are always available to help and the response time is fantastic! Their technicians and staff have never been short or irritated when I didn’t understand a situation – not all IT people are like that. They walk me through it. They deliver what they say they’re going to deliver. No surprises.”

“Working with ACTS360 is more like a business partnership than a vendor relationship. Quite simply they provide quality service at a reasonable price. They have the expertise to handle any situation that may arise.”

“ACTS360 has been an asset to our church! We rest knowing that our IT infrastructure is managed with ACTSCARE. The transition has freed up our staff to focus on our ministry, instead of having to troubleshoot IT problems. We know that at any time, any of our staff can request help and we receive prompt response and delivery.”

“The service provided by ACTS is defined by care and excellence. No matter the complexity of the question or problem, the ACTS team treats each ticket with care. Having dealt with many tech support departments, ACTS stands apart by not making clients feel inadequate in their understanding. They take time to explain and educate clients in order to help improve our school function. The ACTS team feels like part of our school family. They are as invested in our success as our own staff members. When we’ve been faced with challenges, the team has gone above and beyond to assist. They’re so much more than a tech support call center or contact. Greg, the owner, personally spent hours on our set up after Hurricane Irma. Our teachers returned and were up and running with their technology first thing. These are the kinds of things that set ACTS360 apart. The ACTS team, has worked to understand and support our goals. Our longstanding relationship with ACTS, is a reflection of not only the ease in working with them but also the added benefit their expertise has been to our school in the area of technology.”

“The ACTS360 team responds quickly, with expertise and a genuine desire to help. Without exception, ACTS360 staff are friendly, helpful, and knowledgeable. I’ve worked with in-house IT, and I’ve worked with outside firms in the past. Usually, in-house lacks the wide knowledge base that outside firms have, and outside firms lack the accessibility and commitment to the organization that in-house staff do. With ACTS360, you get the best of both worlds. Greg Sweers and his team are knowledgeable in the full range of IT issues, and they work with the same or greater care, commitment, and passion for the vision of our organization of any in-house IT staff.”

“In todays’ world, it is difficult to find a company with the work ethic, integrity, reliability and skills that are found at ACTS360. I found their communication and concern during the most recent hurricane outstanding. The fact that they care about their clients is very evident. I can call and speak with a tech or other department representative at any time and their response time is amazing. They have tailor made solutions to meet all of your IT needs and it can truly be one stop shopping.”

“ACTS360’s VoIP solution allows us to work remotely without losing function and features. Their customer service has been superb and second to none!”

“We love the service and support that ACTS360 provides our company. Mike is wonderful to work with and a true joy. Don’t know how I survived so long without your team!!!”

“ACTS360’s services provide us a peace of mind about our data and programs. The technicians and staff are friendly, helpful and knowledgeable. Before choosing ACTS360, we did not staff anyone with the experience or knowledge of their associates and we now see the value in outsourcing our IT management to experts.”

“What I love most about ACTS360 is their commitment to aiding us in finding a solution to any technology issues we may have, as well as their guiding us through the best practices to allow our school to remain on the cutting edge of technology. Speaking from a technology standpoint, our school has been able to “dream big” knowing we’d be lead through the needed process to achieve our goal. I would encourage anyone considering changing their IT firm to seriously consider ACTS360. From the 24 hour on call service, to preemptive measures I’ve often seen them take to protect our technology and infrastructure, as well as the amount of times their staff as individuals have went enthusiastically above and beyond to “save our skins”, you’d be hard pressed to find a company with better values or customer service.”

“A great cost-effective solution that allows our team to be on the same page. Over all the ACTSCLOUD platform has been fast and seamless.”