“ACTS360 has been absolutely wonderful! Their great prices and quality customer service is hard to beat! We are currently using ActsCloud and most recently added ActsVoIP. The representatives have made a transition easy and painless.”
At ACTS360, we provide reliable, cost-effective VoIP phone systems tailored to meet the communication needs of small to midsize businesses in Tampa, Plant City, and Brandon.
Our VoIP solutions enhance team collaboration, reduce costs, and offer the flexibility to work from anywhere.
As your local VoIP provider, ACTS360 delivers customized, fully supported VoIP solutions designed to fit your unique requirements, with fast response times and clear, straightforward support.
“ACTS360 has been absolutely wonderful! Their great prices and quality customer service is hard to beat! We are currently using ActsCloud and most recently added ActsVoIP. The representatives have made a transition easy and painless.”
“If you are a CEO embarking on the difficult task of finding the perfect IT Company to meet the challenges of today’s ever changing hardware and software environment…look no further than Greg Sweers and his team at ACTS360. I have known and worked with Greg and his team of penultimate professionals for many years. They have always exhibited not only the highest standards in the industry, but the highest level of morals and ethics in conducting their business, which is often difficult to find these days. From the smallest detail of orienting a new computer user to making sure a complete backup of all our company data was Fedexed off-sight before Hurricane Irma, no task is too big or small for ACTS360. I sleep well at night knowing ACTS360 “has my IT back.”
“A great cost-effective solution that allows our team to be on the same page. Over all the ACTSCLOUD platform has been fast and seamless.”
“ACTS360 has been an asset to our church! We rest knowing that our IT infrastructure is managed with ACTSCARE. The transition has freed up our staff to focus on our ministry, instead of having to troubleshoot IT problems. We know that at any time, any of our staff can request help and we receive prompt response and delivery.”
“We love the service and support that ACTS360 provides our company. Mike is wonderful to work with and a true joy. Don’t know how I survived so long without your team!!!”
“What I love most about ACTS360 is their commitment to aiding us in finding a solution to any technology issues we may have, as well as their guiding us through the best practices to allow our school to remain on the cutting edge of technology. Speaking from a technology standpoint, our school has been able to “dream big” knowing we’d be lead through the needed process to achieve our goal. I would encourage anyone considering changing their IT firm to seriously consider ACTS360. From the 24 hour on call service, to preemptive measures I’ve often seen them take to protect our technology and infrastructure, as well as the amount of times their staff as individuals have went enthusiastically above and beyond to “save our skins”, you’d be hard pressed to find a company with better values or customer service.”
“The service provided by ACTS is defined by care and excellence. No matter the complexity of the question or problem, the ACTS team treats each ticket with care. Having dealt with many tech support departments, ACTS stands apart by not making clients feel inadequate in their understanding. They take time to explain and educate clients in order to help improve our school function. The ACTS team feels like part of our school family. They are as invested in our success as our own staff members. When we’ve been faced with challenges, the team has gone above and beyond to assist. They’re so much more than a tech support call center or contact. Greg, the owner, personally spent hours on our set up after Hurricane Irma. Our teachers returned and were up and running with their technology first thing. These are the kinds of things that set ACTS360 apart. The ACTS team, has worked to understand and support our goals. Our longstanding relationship with ACTS, is a reflection of not only the ease in working with them but also the added benefit their expertise has been to our school in the area of technology.”
“ACTS360’s VoIP solution allows us to work remotely without losing function and features. Their customer service has been superb and second to none!”
“In todays’ world, it is difficult to find a company with the work ethic, integrity, reliability and skills that are found at ACTS360. I found their communication and concern during the most recent hurricane outstanding. The fact that they care about their clients is very evident. I can call and speak with a tech or other department representative at any time and their response time is amazing. They have tailor made solutions to meet all of your IT needs and it can truly be one stop shopping.”
“ACTS360’s services provide us a peace of mind about our data and programs. The technicians and staff are friendly, helpful and knowledgeable. Before choosing ACTS360, we did not staff anyone with the experience or knowledge of their associates and we now see the value in outsourcing our IT management to experts.”
“Working with ACTS360 is more like a business partnership than a vendor relationship. Quite simply they provide quality service at a reasonable price. They have the expertise to handle any situation that may arise.”
“The ACTS360 team responds quickly, with expertise and a genuine desire to help. Without exception, ACTS360 staff are friendly, helpful, and knowledgeable. I’ve worked with in-house IT, and I’ve worked with outside firms in the past. Usually, in-house lacks the wide knowledge base that outside firms have, and outside firms lack the accessibility and commitment to the organization that in-house staff do. With ACTS360, you get the best of both worlds. Greg Sweers and his team are knowledgeable in the full range of IT issues, and they work with the same or greater care, commitment, and passion for the vision of our organization of any in-house IT staff.”
“ACTS360’s team is professional, knowledgeable and friendly. When I call, they are always available to help and the response time is fantastic! Their technicians and staff have never been short or irritated when I didn’t understand a situation – not all IT people are like that. They walk me through it. They deliver what they say they’re going to deliver. No surprises.”
Call Quality and Network Connectivity
VoIP systems rely on a stable internet connection, which can lead to issues like dropped calls if not optimized. At ACTS360, we assess and optimize your network to support reliable VoIP call quality, helping reduce connectivity issues.
Security Concerns in VoIP Communication
As VoIP operates over the internet, security is critical to prevent unauthorized access. Our VoIP solutions include encryption, firewalls, and secure logins, ensuring your communication remains private and compliant with industry standards.
Integrating VoIP with Existing Tools
Integrating VoIP with other business tools, such as Office 365, can be challenging without the right configuration. ACTS360 ensures that your VoIP system integrates seamlessly with your current tools, streamlining communication and enhancing productivity.
Supporting Remote and Hybrid Work Environments
For businesses with remote or hybrid teams, a VoIP system must be flexible and accessible. Our cloud-based VoIP solutions allow employees to communicate from any location, ensuring that both in-office and remote teams stay connected.
Complexity of Managing VoIP Features
VoIP systems often offer a wide range of features that can be complex to manage. ACTS360 provides guidance and support to help you fully utilize functions like call forwarding, conferencing, and voicemail management, simplifying feature management.
At ACTS360, we provide a wide range of IT services to support your business operations. Our holistic approach ensures that your technology runs smoothly, securely, and efficiently. Here are the core services we offer:
Our managed IT services provide proactive management and support for your entire IT infrastructure. We handle everything from network monitoring to helpdesk support, so you can focus on running your business without worrying about technical issues.
From cloud migration to secure cloud storage and backup solutions, we help you leverage the power of the cloud to streamline operations and enhance collaboration. Our cloud computing services are tailored to meet your business’s specific needs, ensuring scalability and flexibility.
Our advanced cybersecurity services protect your business from the growing threats of cyberattacks. From firewall protection and secure data encryption to ransomware defense, we provide comprehensive solutions to keep your business safe.
Our VoIP phone systems offer a reliable, cost-effective communication solution for businesses of all sizes. With VoIP, you can enjoy crystal-clear call quality, seamless integration with your IT infrastructure, and the flexibility to communicate from anywhere.
Whether you need to implement new technologies, optimize existing systems, or plan for future growth, our IT consulting services provide expert guidance. We help you make informed technology decisions that support your long-term business goals.
Navigating HIPAA and other regulatory requirements can be complex, but we’re here to help. Our compliance services ensure that your IT systems meet all necessary standards, avoiding potential fines and maintaining patient trust.
Tailored VoIP Solutions for Your Business ACTS360 understands that each business has unique communication needs. We provide VoIP solutions that are customized to align with your operational requirements, whether you need basic phone features or advanced capabilities like video conferencing and CRM integration.
Cost Savings and Scalability Switching to VoIP offers significant savings on phone services and long-distance calls. Our VoIP solutions are scalable, making it easy to add or remove lines as your business grows, ensuring your communication system grows with you.
Local Expertise with Quick Response Times As a Tampa-based provider, we offer local support with fast response times. Our team is readily available to resolve any issues promptly, ensuring seamless, uninterrupted communication for your business without the delays often experienced with non-local providers.
Advanced Security for VoIP Communication We prioritize the security of your communications. Our VoIP solutions come equipped with data encryption, secure authentication, and firewalls to protect against cyber threats, ensuring your calls and data are safe.
Straightforward, Jargon-Free Communication At ACTS360, we believe in transparency and clear communication. We explain your VoIP options and features in plain language, helping you make informed decisions that support your business objectives without unnecessary technical jargon.
At ACTS360, we’re dedicated to helping your business improve communication with flexible, secure, and cost-effective VoIP solutions. Contact us today to learn more about how our VoIP services can enhance your team’s connectivity and streamline your operations.
Choose ACTS360 for VoIP phone systems in Tampa, and experience the benefits of reliable, modern communication solutions designed specifically for your business needs.
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What is a VoIP phone system, and how does it benefit my business?
A VoIP (Voice over Internet Protocol) phone system allows you to make and receive calls over the internet instead of using traditional phone lines. This setup reduces costs associated with long-distance calling, offers advanced features like video conferencing, and provides the flexibility to work from anywhere, making it ideal for businesses looking to modernize their communication.
How does VoIP reduce communication costs?
VoIP reduces communication costs by utilizing internet-based calls, which eliminates traditional phone line charges and additional fees for long-distance or international calls. It also minimizes maintenance expenses, as VoIP systems are more flexible and scalable, allowing businesses to adjust their communication resources as needed without significant added costs.
What call quality can I expect with a VoIP system?
With a stable and optimized internet connection, VoIP call quality can be as good as, or even better than, traditional phone lines. ACTS360 ensures your network supports high-quality calls by assessing bandwidth needs and optimizing your system, so you experience minimal issues like call drops or delays.
How secure are VoIP phone systems provided by ACTS360?
ACTS360’s VoIP phone systems come with multiple layers of security, including data encryption, firewall protection, and secure user authentication to protect against unauthorized access. We continuously monitor and update these security measures to keep your communications private and in compliance with industry standards.
Can ACTS360’s VoIP phone systems integrate with Office 365?
Yes, our VoIP phone systems integrate seamlessly with Office 365, enhancing collaboration and productivity across your team. This integration enables unified messaging, calendar syncing, and video conferencing, allowing for smooth, efficient communication and coordination directly within the Office 365 suite.
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