Is your current business phone system at its capacity limits? Outdated? Inflexible? Too expensive to maintain? Perhaps you're concerned about impending phase-outs of traditional public switched telephone networks (PSTN)?

Whatever your business phone service pain points are, ACTS360 can help you transition to a modern VoIP (Voice over Internet Protocol) phone system. With extreme flexibility and convenient features that you will actually use, our ACTSVoIP small business VoIP phone service offers high-tech relief, so you never miss an important phone call again!

In the Greater Tampa Bay area, ACTS360 is the leader among VoIP providers. We offer only the best VoIP phone systems that give your growing company the ability to ensure call quality and availability even when you are away from your office. Features like an automated attendant, voicemail to email, find me/follow me, and much more are standard with business VoIP service.

voip phoneDoes this sound great, but you're not sure how to get started with a VoIP provider you can trust? Call us today at (813) 602-0606 to receive your FREE Business VoIP Report and learn how our customized IT solutions can help your business!

What is VoIP Phone Service?

VoIP is an advanced technology for transmitting phone calls as data over the internet instead of through a wired connection facilitated by your phone company, unlike traditional public switched telephone networks (PSTN), aka analog landlines.

With VoIP, all you need is an internet connection and compatible phones to begin making calls. However, setting up your system for multiple users with different calling needs can be extremely complicated. It's not a DIY-type endeavor!

Fortunately, that's where cloud-hosted VoIP providers—like us here at ACTS360 in Tampa—can make things effortless for your business!

Cloud-hosted VoIP providers remotely manage much of the necessary software and hardware for you, so you can just make and take calls in any way that works for you!

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How Will a VoIP Phone System Help My Small Business?

VoIP phone service is an excellent, modern communications solution for small to midsize (SMB) businesses like those we exclusively focus on here at ACT360. Those businesses with mobile or remote employees and/or multiple locations will benefit the most from VoIP today. However, all companies will have to make the switch to VoIP in the future.

Some of America's largest traditional telecom companies have already announced phase-out plans for analog landline phone service. Likely within the 2020s, moving to a VoIP phone system will no longer be optional. Weighing your VoIP options now before the so-called PSTN sunset will prevent you from having to make a hasty decision later.

What some other reasons to switch to VoIP sooner rather than later?

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Greater Communication Flexibility

With VoIP, you can communicate from any location with internet or cellular service, on most mobile devices. You're not tied to your desk phone any longer! Even if you're out on the road or working from a remote office, you'll never have to worry about missing a meeting or an urgent phone call when your company uses a VoIP phone system.

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Reliable Calling Service

When your VoIP business phone service is cloud-hosted and administered by a dependable Managed IT Services provider, you won't experience network downtime that could disrupt your ability to make and receive calls. VoIP calling also features amazingly clear call quality with standard HD voice capability.

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One of the best things about VoIP is how easily it scales as your business grows. Once your network is configured correctly to handle the settings that the VoIP system requires, you can add extensions with ease. It's often as simple as plugging in another VoIP phone and making a few software tweaks!

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Significant Cost Savings

Because VoIP systems are so flexible, you can pick and choose features you will actually use within your unique business. This offers the potential for you to save a lot of money. When you work with a cloud-hosted VoIP provider to manage your system, you also don't have to spend money on setting up your own onsite VoIP network and purchasing expensive equipment.

Calling Features Included with Our ACTSVoIP
Business VoIP Phone Service

It's undeniable that VoIP phone services offer a long list of advantages for businesses, including significant cost savings, better mobility, and versatility versus a landline-based system.

But what are the features that make this happen? With our ACTSVoIP business VoIP phone service, you'll receive these popular system capabilities—and more—that make phone calls more convenient.

Voicemail to Email

Let's face it, our business email accounts are often where we do most of our work. If you rely on your inbox to keep you organized, you'll love your VoIP phone system's ability to send recordings of your voicemails directly to your email account, or the email accounts of your coworkers!

Virtual Receptionist

While employing a human receptionist to answer your business's incoming calls can be a significant benefit for customer support, we understand that many small companies simply don't have this position covered in their budgets. Allow your VoIP phone system to be your receptionist instead! Customizable menu options give callers the choices they need to reach the right party.

Simultaneous Ring

How certain calls ring through to your employees can be almost infinitely customized with VoIP. Do only a few phones need to ring for incoming calls in a particular department? VoIP can make that happen. Need your desk phone and your cell phone to ring at the same time? That can also be easily accommodated.

Video Conferencing

While you may not need a video-capable phone on every desk in your office, your VoIP system will be able to help you and your employees hold one-to-one video chats, as well as video-enhanced conference calls. Additionally, non-video conference calling is simple with VoIP!

Benefits You Can Expect from Our ACTSVoIP
Business VoIP Phone Service

Because our system is a hybrid hosted/cloud solution, there is no extra cost in housing an expensive phone system onsite at your office. Our intelligent ACTSVoIP business VoIP phone service will handle all internal traffic without using any of your internet bandwidth.

You'll also experience these excellent service-level benefits when you work with ACTS360 to install and manage your VoIP phone system.

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Security & Reliability

Reducing network downtime and protecting your business from internet-based security risks are just two of the advantages that come from working with an experienced IT service provider. And, these benefits absolutely extend to your VoIP phone system and service administration. At ACTS360, we make it our goal that you never miss an important phone call again by keeping your VoIP service up and running at all times, safely and securely.

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Affordable Pricing

When you're considering VoIP, it's easy to get hung up on pricing. Sometimes an inexpensive VoIP service plan won't include everything you need to get your work done. But it's also not worth paying big bucks to get "the best plan" with a host of features your employees won't use. Here at ACTS360, we help you navigate features and equipment options to help you find a VoIP system that fits your budget AND the way you work!

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Unmatched Customer Support

At ACTS360, we take our commitment to customer satisfaction seriously. Know that we will always be there when you need us the most, no matter what time you need us!

ACTS360 is Tampa's Best VoIP Phone Service Provider

When you're ready to upgrade your small to midsize (SMB) Tampa business to a VoIP phone system, it's time to call ACTS360 for expert guidance and the best VoIP equipment available!

With over 50 years of combined IT experience, ACTS360 provides flexible IT solutions and high-quality technical expertise to SMB clients in the Tampa, Plant City, and Brandon, Florida region. Our team of professionals represents the brightest in the IT industry. With our comprehensive IT knowledge and expertise, we take the stress out of technology decisions and let you focus on your business.

The ACTS360 experience reinforces our outstanding customer service by encompassing all of our core values: integrity, reliability, technical excellence, innovation, and commitment to our customers.

As a customer of ACTS360, you are our top priority, and we have got you covered for any of your Managed IT Services or IT support needs, including expert VoIP phone service integration.

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See What Our Customers Are Saying

"The service provided by ACTS is defined by care and excellence. No matter the complexity of the question or problem, the ACTS team treats each ticket with care. Having dealt with many tech support departments, ACTS stands apart by not making clients feel inadequate in their understanding. They take time to explain and educate clients in order to help improve our school function. The ACTS team feels like part of our school family. They are as invested in our success as our own staff members. When we've been faced with challenges, the team has gone above and beyond to assist. They're so much more than a tech support call center or contact. Greg, the owner, personally spent hours on our set up after Hurricane Irma. Our teachers returned and were up and running with their technology first thing. These are the kinds of things that set ACTS360 apart. The ACTS team, has worked to understand and support our goals. Our longstanding relationship with ACTS, is a reflection of not only the ease in working with them but also the added benefit their expertise has been to our school in the area of technology."

Maggie Pope Seffner Christian Academy

"We recently made the transition to ACTS360 and the customer service has been fantastic! The transition was very smooth and at the consult, everything was presented in a very professional manner. Coming from another company that we had major issues with, ACTS360 has been OUTSTANDING! The techs and the representatives answering the phone are professional and knowledgeable and we never have to wait long to address issues. Extremely nice to have our IT guys actually care about our business as much as we do."

Christy Wilson Dr.John Cherry Jr DMD

"ACTS360’s VoIP solution allows us to work remotely without losing function and features. Their customer service has been superb and second to none!"

Carlos Florida E.N.T.

"What I love most about ACTS360 is their commitment to aiding us in finding a solution to any technology issues we may have, as well as their guiding us through the best practices to allow our school to remain on the cutting edge of technology. Speaking from a technology standpoint, our school has been able to “dream big” knowing we’d be lead through the needed process to achieve our goal. I would encourage anyone considering changing their IT firm to seriously consider ACTS360. From the 24 hour on call service, to preemptive measures I’ve often seen them take to protect our technology and infrastructure, as well as the amount of times their staff as individuals have went enthusiastically above and beyond to “save our skins”, you’d be hard pressed to find a company with better values or customer service."

Amber Varney Seffner Christian Academy

"ACTS360 has been an asset to our church! We rest knowing that our IT infrastructure is managed with ACTSCARE. The transition has freed up our staff to focus on our ministry, instead of having to troubleshoot IT problems. We know that at any time, any of our staff can request help and we receive prompt response and delivery."

Steve Morris First Baptist Church of Plant City

"In todays’ world, it is difficult to find a company with the work ethic, integrity, reliability and skills that are found at ACTS360. I found their communication and concern during the most recent hurricane outstanding. The fact that they care about their clients is very evident. I can call and speak with a tech or other department representative at any time and their response time is amazing. They have tailor made solutions to meet all of your IT needs and it can truly be one stop shopping."

Chris Ward AJW Technology Consultants, Inc

"If you are a CEO embarking on the difficult task of finding the perfect IT Company to meet the challenges of today’s ever changing hardware and software environment…look no further than Greg Sweers and his team at ACTS360. I have known and worked with Greg and his team of penultimate professionals for many years. They have always exhibited not only the highest standards in the industry, but the highest level of morals and ethics in conducting their business, which is often difficult to find these days. From the smallest detail of orienting a new computer user to making sure a complete backup of all our company data was Fedexed off-sight before Hurricane Irma, no task is too big or small for ACTS360. I sleep well at night knowing ACTS360 “has my IT back.”"

Susan Levine Tampa Obstetrics

"A great cost-effective solution that allows our team to be on the same page. Over all the ACTSCLOUD platform has been fast and seamless."

Charisse Pacheco Pathway Biologic

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