The service provided by ACTS is defined by care and excellence. No matter the complexity of the question or problem, the ACTS team treats each ticket with care. Having dealt with many tech support departments, ACTS stands apart by not making clients feel inadequate in their understanding. They take time to explain and educate clients in order to help improve our school function. The ACTS team feels like part of our school family. They are as invested in our success as our own staff members. When we've been faced with challenges, the team has gone above and beyond to assist. They're so much more than a tech support call center or contact. Greg, the owner, personally spent hours on our set up after Hurricane Irma. Our teachers returned and were up and running with their technology first thing. These are the kinds of things that set ACTS360 apart. The ACTS team, has worked to understand and support our goals. Our longstanding relationship with ACTS, is a reflection of not only the ease in working with them but also the added benefit their expertise has been to our school in the area of technology.

We recently made the transition to ACTS360 and the customer service has been fantastic! The transition was very smooth and at the consult, everything was presented in a very professional manner. Coming from another company that we had major issues with, ACTS360 has been OUTSTANDING! The techs and the representatives answering the phone are professional and knowledgeable and we never have to wait long to address issues. Extremely nice to have our IT guys actually care about our business as much as we do.

I would recommend the ACTS360 team because they consider the needs of our business and direct us into solutions that make our business smoother, more efficient and more secure.  For example, during the recent hurricane, our emergency plans were easy to put into action because ACTS360 had designed them to be so.  We greatly benefitted from all the work that they had done months before to ensure we had no disruption of service.  The ACTS360 team is so personable and they seem to know each of us, so when we call, it is like calling a friend.  We take comfort in knowing that the team at ACTS360 is committed to integrity and they give their best to ensure that our business is as excellent as it can be.

ACTS360’s VoIP solution allows us to work remotely without losing function and features. Their customer service has been superb and second to none!

What I love most about ACTS360 is their commitment to aiding us in finding a solution to any technology issues we may have, as well as their guiding us through the best practices to allow our school to remain on the cutting edge of technology. Speaking from a technology standpoint, our school has been able to “dream big” knowing we’d be lead through the needed process to achieve our goal. I would encourage anyone considering changing their IT firm to seriously consider ACTS360. From the 24 hour on call service, to preemptive measures I’ve often seen them take to protect our technology and infrastructure, as well as the amount of times their staff as individuals have went enthusiastically above and beyond to “save our skins”, you’d be hard pressed to find a company with better values or customer service.

This year we endured hurricane Irma and my location was without power for a few days. I was evacuated, but was able to communicate with ACTS360 and get my phone system structured to route calls to another state. All of this while everyone else was without power! From the President to the accounting department, I have yet to find one person that is not willing to go above and beyond for the customer. I like working with a company that I trust and have a relationship with and I will continue to refer people to ACTS360. The service is exceptional and the extra touch of knowing who is providing the service is “Icing on the Cake.” People make the product! The people at ACTS360 make the product better!

ACTS360 has been an asset to our church! We rest knowing that our IT infrastructure is managed with ACTSCARE. The transition has freed up our staff to focus on our ministry, instead of having to troubleshoot IT problems. We know that at any time, any of our staff can request help and we receive prompt response and delivery.

In todays’ world, it is difficult to find a company with the work ethic, integrity, reliability and skills that are found at ACTS360. I found their communication and concern during the most recent hurricane outstanding. The fact that they care about their clients is very evident. I can call and speak with a tech or other department representative at any time and their response time is amazing. They have tailor made solutions to meet all of your IT needs and it can truly be one stop shopping.

If you are a CEO embarking on the difficult task of finding the perfect IT Company to meet the challenges of today’s ever changing hardware and software environment…look no further than Greg Sweers and his team at ACTS360. I have known and worked with Greg and his team of penultimate professionals for many years. They have always exhibited not only the highest standards in the industry, but the highest level of morals and ethics in conducting their business, which is often difficult to find these days. From the smallest detail of orienting a new computer user to making sure a complete backup of all our company data was Fedexed off-sight before Hurricane Irma, no task is too big or small for ACTS360. I sleep well at night knowing ACTS360 “has my IT back.”

A great cost-effective solution that allows our team to be on the same page. Over all the ACTSCLOUD platform has been fast and seamless.